June 5, 2023
Traditional utility operations are often characterized byoperational silos, where the various divisions—such as generation, transmission,distribution, customer service, maintenance, etc.—function independently of each other. Each department tends to have its own systems, processes, and objectives, leading to a lack of collaboration and more critically, limited systems integration. This results in a fragmented view of operations, creating inefficiencies, hindering problem-solving, and reducing the ability to respondrapidly to changing circumstances or customer demands. Such siloed operations limits the potential for a comprehensive utility dataset and systems view which often restricts innovative solution development, and hinders a utilities transition to OT 2.0.
Utilities need to begin to shift away from the traditiona lsiloed approach to more systems thinking, systems design/architecture, and integrated approach. By interconnecting operational systems across theutility, both within and beyond organizational and security boundaries, utilities can achieve a more comprehensive and interconnected perspective. This systems integration enables improved visibility of the grid, better decision-making, and enhanced control over evolving grid dynamics. It also facilitates efficient issue identification and resolution, proactive planning,optimization of resources, and the development and deployment of innovative solutions and advanced technologies. A fully integrated operational framework is essential for the utility industry's evolution towards OT 2.0.
OT 2.0 requires a new generation of systems to enable utilities to respond to the changing landscape marked by increased renewable integration, electric vehicle proliferation, and a decentralized grid. The key systems are described below, with a more detailed overview provided in the OT 2.0 – Detailed Systems Components blog.
These systems collectively form the foundation of OT 2.0. While each system delivers significant value independently, their true potential isrealized when integrated and coordinated. This integration creates a synergistic effect, where the strengths of each system complement one another,resulting in a more accurate and real-time view of grid operations. This comprehensive perspective empowers utilities to make well-informed, proactive decisions, streamline operations, improve service reliability, and optimize resource management, and ultimately leads to increased resiliency and customer satisfaction.